Privacy Policy

Information We Collect

We may collect information that you provide directly to us, including:

• Name, email address, telephone number, and other contact information.
• Information submitted through our contact forms or distributor opportunity forms.
• Questions, messages, and other information you choose to provide to our team.
• Order-related information, such as billing, shipping, and transaction details.
• Distributor account, onboarding, support, and business-related information.
• Communication preferences and consent information for email, telephone, or text communications.

We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, referring pages, pages viewed, and general website activity.

How We Use Your Information

We may use information we collect to:

• Respond to questions, requests, product inquiries, and distributor inquiries.
• Process, coordinate, and support product orders and related transactions.
• Administer and support the American Premier Peptides distributor program.
• Provide customer service, technical support, onboarding, and account assistance.
• Communicate with you about your inquiry, account, order, or business relationship with us.
• Send marketing or promotional communications where permitted by law and consistent with your communication preferences.
• Improve our website, services, marketing, operations, and customer experience.
• Detect, investigate, and help prevent fraud, misuse, security incidents, or other unlawful activity.
• Comply with applicable laws, regulations, legal process, and contractual obligations.

How We Share Information

We do not sell your personal information for money. We may disclose information to service providers and business partners when reasonably necessary to operate our business, fulfill requests, or provide services. These may include:

• Website hosting, CRM, form, and business technology providers.
• Payment processors and financial service providers.
• Manufacturing, fulfillment, shipping, and logistics providers.
• Email, telephone, SMS, and customer communication providers.
• Analytics, advertising, and marketing service providers.
• Professional advisers, including legal, accounting, and compliance professionals.

We may also disclose information if required by law, legal process, court order, governmental request, or when we believe disclosure is reasonably necessary to protect our rights, property, customers, distributors, or others.

Payment Information

Product payments may be processed through third-party payment processors. Payment card information is generally submitted directly to those processors and is subject to their privacy and security practices. American Premier Peptides may receive transaction details necessary to process or support an order, but we do not need to receive or store your complete payment card number to provide our services.

Cookies, Analytics & Similar Technologies

Our website and service providers may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website usage, measure performance, and improve marketing.

Most browsers allow you to control cookies through browser settings. Disabling certain cookies may affect some website features or functionality.

Email, Telephone & Text Communications

If you provide your contact information and consent to communications, we may contact you by email, telephone, or text message regarding your request, products, orders, distributor opportunities, or related services.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages. You may also use the unsubscribe option provided in promotional emails. Transactional, account, or service-related communications may still be sent when permitted by law.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, regulatory, or compliance obligations.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information in our possession. However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, applicable law may provide rights concerning your personal information, which may include the right to request access, correction, deletion, or a copy of certain personal information, or to object to or limit certain processing.

To submit a privacy request, email [email protected]. We may need to verify your identity before completing a request. We will respond in accordance with applicable law.

California & Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law. These rights vary by jurisdiction and may include rights relating to access, correction, deletion, portability, or certain uses and disclosures of personal information.

Where required by applicable law, we will honor valid privacy requests and will not unlawfully discriminate against you for exercising an applicable privacy right.

Children's Privacy

Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Third-Party Websites & Services

Our website may contain links to third-party websites, platforms, product ordering systems, social media pages, or other services that we do not control. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information to a third party.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the effective date shown at the top of this page. Your continued use of the website after an updated Privacy Policy is posted is subject to the revised policy.